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Returns and exchanges

To start your return, enter your order number and email address or phone number

How do I return?

1. Enter your order number and email address in the fields above and click Start
2. Follow the instructions and select the items you want to return
3. You will get a confirmation email with the shipping guidelines once the return request is approved

 

 

What items are returnable?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items include:  Gift Cards, Free gifts or promotional items are not returnable!

Non-refundable items include: sale items, only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

 

Refunds

 Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

 

Exchanges

 We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@viparchery.com and send your item to:

 
VIP ARCHERY , P.O Box 2472, Fredericksburg, TX 78624, United States.

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